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Teletherapy

Secure, HIPAA-compliant sessions, wherever you are in Alaska.

Alaska's distances and limited number of local providers can put quality mental health care out of reach. Teletherapy removes that barrier, bringing the same calm, collaborative sessions to your home, your car during a break, or wherever feels safe and private — available anywhere in the state, whether you're in a major city or a community reachable only by plane or boat.

All you need is a private space, a stable internet connection, and a phone, tablet, or computer. We'll use a secure, encrypted video platform designed for healthcare — no app download required.

I see adults by secure video in Anchorage, Fairbanks, Juneau, the Mat-Su Valley (Wasilla and Palmer), Eagle River, the Kenai Peninsula (Kenai, Soldotna and Homer), Sitka, Ketchikan, Kodiak, Bethel, Nome, Kotzebue and Utqiagvik, and in rural communities reachable only by plane or boat. If you are physically in Alaska during your session, we can work together.

Client in a teletherapy session

Related reading: Therapy Off the Road System: Online Counseling for Rural Alaska · Winter Mood Changes in Alaska

Common questions about teletherapy

Do I need to download an app?

No. You'll join from a secure link on your phone, tablet, or computer. There's nothing to install.

What if my internet connection is spotty?

That's common in Alaska, especially off the road system. A phone with a steady cell or Wi-Fi signal is usually enough. If the call drops, just rejoin the same link, and at your first session we'll agree on a backup plan. If video won't hold, we can finish the session by phone.

Where can I be during a session?

Anywhere private while you're physically in Alaska: home, a parked car, or an office with the door closed. Headphones help keep things confidential.

What if I'll be traveling outside Alaska?

Sessions need to happen while you're physically located in Alaska. If you'll be out of state, let me know ahead of time and we'll plan around it.

Is online therapy as effective as in-person therapy?

For many concerns, including anxiety, depression, grief, and trauma, research shows video therapy works about as well as meeting in person. Many people also find it easier to open up from a familiar space.

Is teletherapy private and secure?

Yes. Sessions use a HIPAA-compliant, encrypted video platform designed for healthcare. On your end, choosing a spot where you won't be overheard makes a big difference.

Ready to meet from wherever you are?

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SERVING ALASKA

Telehealth only, statewide — Anchorage, Juneau, Fairbanks, Sitka, Ketchikan, and remote & rural communities, including service members, veterans and military spouses near JBER, Eielson AFB, Fort Wainwright, Fort Greely, Clear Space Force Station, and Coast Guard installations in Kodiak, Sitka, Ketchikan, and Juneau.

CONTACT

Tue–Thu: 9:00 AM – 5:00 PM (Central Time)

(844) 790-2919
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I'M HERE TO HELP

Therapy that honors your unique story.

Individualized care for adults 18+ located in Alaska.

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Christi Kersten, MA, LPC · Alaska License #193673
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